Terms of Service

Last updated: July 24, 2026

1. Acceptance of Terms

By accessing or using TesterPilot's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services

TesterPilot provides Google Play closed testing services, including but not limited to: tester recruitment, manual app testing, bug reporting, device coverage testing, and Google Play Console guidance.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information about your app and requirements
  • Share your app's APK or App Bundle for testing purposes
  • Grant necessary permissions for testers to access your app via Google Play Console
  • Not use our services for any illegal or unauthorized purpose
  • Not distribute malware, spyware, or any harmful software through our testing process

4. Intellectual Property

You retain all intellectual property rights to your app and its content. TesterPilot does not claim ownership of your app. We treat all client apps with the highest confidentiality and security.

5. Confidentiality

TesterPilot agrees to maintain the confidentiality of your app, associated materials, and any proprietary information shared during the testing process. We sign NDAs upon request.

6. Payment Terms

Payments are due as agreed upon in the selected pricing plan. All prices are listed in USD unless otherwise specified. Payments are non-refundable except as outlined in our Refund Policy.

7. Service Delivery

We strive to deliver testing results within the agreed timeframe. However, delays may occur due to factors outside our control, including but not limited to Google Play Console issues or app-specific technical problems.

8. Limitation of Liability

TesterPilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability is limited to the amount paid for the specific service in question.

9. Indemnification

You agree to indemnify and hold harmless TesterPilot and its team members from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any violation of these Terms of Service.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be resolved through negotiation or arbitration.

13. Contact

For questions about these terms, please contact us:

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